Innovative robotics pioneer Soft Robotics, Inc. today announced the first robotic solution specifically designed for the handling of product returns.

The SuperPick Polybag Picking System, an extension of the SuperPick platform, is a new end-to-end robotic material handling solution providing e-commerce operations the ability to automate the handling, scanning and loading of outbound orders and returns of polybagged items.

The SuperPick Polybag Picking System is the latest offering from Soft Robotics’ SuperPick platform.

The SuperPick Polybag Picking System combines ultra-fast 3D vision with state-of-the-art gripping technology to handle items including those with the highest degree of variability.

The SuperPick Polybag system overcomes these challenges and can handle a multitude of SKUs without re-programming or time-consuming, complex training.

“Reverse logistics and returns handling have become the center of attention for many e-commerce companies as recent studies have shown that 41% of people who purchase items online do so with the intention of returning at least part of their order. This problem is only going to get worse as consumers continue to increase their volume of online shopping each year,” said Carl Vause, CEO of Soft Robotics.

“We’ve introduced an innovative automation solution that not only addresses the complexity and variability in the unstructured environment of the reverse flow of merchandise, but also is an end to end solution for the full order fulfillment process.”