Waste industry needs to get smart with apps Abbas is the director of Business Development at AMCS Group and while he has an interest in selling software solutions for the waste sector his white paper spells out the challenges and threats to the industry.

In one telling section, Abbas warns the waste industry to adopt a customer perspective and to embrace new technology.

What is needed, Abbas indicates is for waste companies to develop apps so that, in the scenario describes, a restaurateur can register the urgent need for waste collection; receive an instant quote; pay for it using automatic billing and have the waste collect in a matter of hours.

Some municipalities allow only public sector waster collections; in other areas waste collection has been deregulated, permitting the use of ‘Uber-style’ waste collection apps.

According to Infrastructure News, planning software can give waste companies a structure for waste delivery and disposal across project, such as construction.

This includes identifying waste types and coming up with waste management options, materials needed, and measuring and monitoring the levels of waste produced.

The pace of digital transformation of the waste collection and processing industry may be slow, but the technological developments are comparable with other sectors, either as customer-facing apps or as solutions for streamlining internal services like scheduling.